The end maybe nigh for those companies that send people texts that they don’t want and then charge them for the privilege.
And a new organisation has been formed to protect consumer’s rights when it comes to mobile phone services.
The simple problem is, that many people trawl websites for ringtones, games, chat forums, or other download applications, and, thinking they are free, inadvertently sign-up to long term and costly contracts from the suppliers.
Children are especially vulnerable, with many cases of teenagers being stung for quite ridiculous amounts of money.
The issue vexing the authorities is that most people who suffer this sort of nuisance do not realise they are committing themselves to contacts, agreements, or costs.
Complaints from many young consumers all run along similar lines. People respond to websites offering free downloads for their phones, maybe don’t even get the free download they were expecting, but then start receiving texts and messages that they didn’t realise they would get, then discover that in the wording of the free download contract (either hidden somewhere else on the site, or lost in a mass of words), there’s an agreement to receive numerous other texts at high cost. Teenagers have regularly been stung for hundreds of pounds, automatically taken from their mobile account, often without realising for weeks.
So in-steps PhonePayPlus, an organisation which hopes to put a stop to such practices.
Now, says PhonePayPlus, if a company wants to charge a mobile user for sending them continuing services, such as ringtones, then it has to send a free text, detailing what the user is committing themselves to. And then, the user has to text back, confirming their agreement. This, they claim, should put a stop to a lot of the semi-illegal practices. And if companies fail to do these things and continue to charge without such agreements being in place, then they will be investigated, and possibly fined, or even closed down.
But, of course, despite this new organisation and new rules, users of mobile phones and such services, especially teenagers, are still advised that it’s best not to get involved in the first place. And remember the old adage: there’s rarely such a thing as a free lunch.
The end maybe nigh for those companies that send people texts that they don’t want and then charge them for the privilege.
And a new organisation has been formed to protect consumer’s rights when it comes to mobile phone services.
The simple problem is, that many people trawl websites for ringtones, games, chat forums, or other download applications, and, thinking they are free, inadvertently sign-up to long term and costly contracts from the suppliers.
Children are especially vulnerable, with many cases of teenagers being stung for quite ridiculous amounts of money.
The issue vexing the authorities is that most people who suffer this sort of nuisance do not realise they are committing themselves to contacts, agreements, or costs.
Complaints from many young consumers all run along similar lines. People respond to websites offering free downloads for their phones, maybe don’t even get the free download they were expecting, but then start receiving texts and messages that they didn’t realise they would get, then discover that in the wording of the free download contract (either hidden somewhere else on the site, or lost in a mass of words), there’s an agreement to receive numerous other texts at high cost. Teenagers have regularly been stung for hundreds of pounds, automatically taken from their mobile account, often without realising for weeks.
So in-steps PhonePayPlus, an organisation which hopes to put a stop to such practices.
Now, says PhonePayPlus, if a company wants to charge a mobile user for sending them continuing services, such as ringtones, then it has to send a free text, detailing what the user is committing themselves to. And then, the user has to text back, confirming their agreement. This, they claim, should put a stop to a lot of the semi-illegal practices. And if companies fail to do these things and continue to charge without such agreements being in place, then they will be investigated, and possibly fined, or even closed down.
But, of course, despite this new organisation and new rules, users of mobile phones and such services, especially teenagers, are still advised that it’s best not to get involved in the first place. And remember the old adage: there’s rarely such a thing as a free lunch.

Tags: Instant Text Messaging, Telecommnications, text messages, Texting